Privacy Policy

At Gianna Women’s Fertility Care Center (“GWFCC”, “we”, “our”, or “us”), protecting your privacy is fundamental to the services we provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us through any form of communication, in accordance with applicable privacy laws and ethical healthcare standards.

1. Information We Collect

We collect a variety of personal, medical, and technical information to deliver safe, effective, and personalized healthcare services. The types of information we collect include:

a. Personal Identifiable Information (PII):

When you register, fill out a form, request information, or contact us, we may collect:

  • Full name
  • Date of birth
  • Home address
  • Email address
  • Phone number
  • Emergency contact information

b. Health and Medical Information:

As a healthcare provider, we may collect and retain health-related data, such as:

  • Medical history and treatment records
  • Fertility charting and reproductive health data
  • Lab and diagnostic results
  • Physician notes, appointment history, and prescription records

This data is collected only with your knowledge and consent, and is protected under HIPAA (Health Insurance Portability and Accountability Act) and other relevant laws.

c. Technical Information:

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referral source

We may use cookies and tracking technologies to improve your website experience, subject to your browser preferences.

2. How We Use Your Information

We use the information we collect solely to fulfill our mission of delivering compassionate, ethical, and effective care. These uses include:

  • Scheduling appointments and providing medical consultations
  • Delivering personalized treatment plans and follow-up care
  • Responding to inquiries and patient support requests
  • Sending educational materials, appointment reminders, and program updates
  • Improving website functionality and user experience
  • Ensuring internal quality assurance, auditing, and clinical outcomes
  • Complying with legal, regulatory, or insurance obligations

We will never use your personal or medical data for marketing without your explicit, written consent.

3. Sharing and Disclosure of Information

We respect your privacy and limit the sharing of your information. However, we may share it in the following circumstances:

a. With Your Consent:

We will share information with third parties only when you have given us clear and direct permission to do so.

b. Healthcare Providers and Specialists:

We may share relevant medical information with other medical professionals involved in your care, such as labs, referral partners, and diagnostic service providers.

c. Legal and Regulatory Obligations:

We may disclose information if required by law, court order, or to protect your safety or that of others. This includes reporting communicable diseases, complying with subpoenas, or assisting in investigations.

d. Service Providers:

We may work with trusted third-party service providers who assist in operations, such as appointment systems, data hosting, or secure messaging platforms. These providers are contractually obligated to maintain confidentiality and data security.

4. Data Security

We maintain robust physical, electronic, and administrative safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • All medical records are stored in encrypted, HIPAA-compliant systems.
  • Access to sensitive data is limited to authorized staff with secure credentials.
  • Our website uses SSL (Secure Socket Layer) technology for encrypted data transmission.
  • We routinely monitor, audit, and update our security practices.

Despite our best efforts, no method of data transmission or storage is 100% secure. We encourage you to contact us immediately if you suspect a breach.

5. Your Rights and Choices

As a patient or visitor, you have specific rights regarding your personal data:

  • Access: You can request a copy of the data we hold about you.
  • Correction: You can request updates or corrections to inaccurate or outdated information.
  • Deletion: You may request the removal of certain data, subject to retention obligations.
  • Restriction: You can limit how your data is used under certain conditions.
  • Opt-Out: You may opt out of non-essential communications such as newsletters.

To exercise any of these rights, please email us at contact@gwfcc.icu with your specific request.

6. Cookies and Tracking Technology

Our website uses cookies to improve user experience. Cookies help us understand site usage and performance but do not collect personal health or identity data unless you choose to enter it.

You may adjust your browser settings to disable cookies, although some website features may not function properly as a result.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13 without verified parental consent. If we discover that we have collected data from a minor without authorization, we will take steps to delete that information immediately.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the new effective date. Significant changes will be communicated directly via email or through our website notifications. We encourage you to review this policy periodically to remain informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Gianna Women’s Fertility Care Center
901 College Avenue
Richmond, IN 47374
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We are honored that you trust us with your care, and we are committed to safeguarding that trust with transparency, integrity, and compassion.